Help Page + FAQ

How can I pay for my order?

We accept payments from Visa, MasterCard, American Express or regular bank account payments - all through PayPal, a service you do not need to sign up for to use! We currently do not accept cash or check.

How long will my order take to arrive?

Domestic orders should arrive within 3-7 business days and international orders within 2-3 weeks, this varies from country to country based on your respective CUSTOMS dept.

How much is postage?

European Orders - $5.10
International Orders - $7.10

All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package.
It is at the sole discretion of custom agents to release your package.
Note, in rare occasions custom agents may delay delivery of some packages.

Do you ship worldwide?

Yes, you will see the postage costs at checkout page before you pay. We want you to order from abroad, so we keep the postage costs low for international orders.
For more info about international delivery please, click here.


Will I get a tracking number for my shipment?

No. Unfortunately to keep low shipping costs we can't offer this service. If you want to check the status of your parcel, please, write us to info@highheelssuicide.com

Will you restock sold out items?

Yes we do keep an eye out on our Facebook page, Twitter and Blog for updates.

Can I return or exchange an item I have ordered?

Yes you can.
Please email us info@highheelssuicide.com regarding your return or exchange so that we can send you a return and exchange form. Click here for more info.



Contact us for all further inquiries